our SERVICE
We guarantee a "comfort climate" with our dedicated customer service, right from the first contact, during the project installation and complete lifespan of your system . Beside professional competence our focus lies on a friendly and respectful approach in any of our encounters.
Customer
service
responsibility
One of our friendly experts
We take our customer service responsibility seriously and literally. Friendly and professionally competent we respond to every enquiry and throughout any phase of any project. Call us, write to us. We look forward to any question, suggestion or even criticism and respond soonest.
ON SITE REPAIR
Throughout the lifespan of your system we offer our fast and efficient on-site repair service. Simply call and one of our competent engineers is on the way to you.
SERVICE & MAINTENANCE
Tailored to the specification of your system only, our comprehensive service packages and routines allow a smooth operation of your installation. We focus on maintenance rather than repair.
24/7 HOTLINE
Our Hotline is available around the clock and on every day of the year, even on Sundays and on public holidays. At no time are you alone with any unforseen situation that may occur with your system.
DOCUMENTATION
Our comprehensive manuals and documentation will be at one place with our new document box. Made of local wood and, treated only with natural oil, it is also an eyecatcher and part of every DIEKLIMAWELT system.
Please follow the button below, for our comprehensive range of products and services. More than thrity years of expertise and experience. DIEKLIMAWELT - Comfort climate for everyone and everywhere.